“Risk Management is a process, not an event.”

This philosophy is what makes Irwin Siegel Agency’s Risk Management Department so unique. All of our team members come from a Social Service background, giving them an accurate perspective of the day-to-day challenges that provider agencies face when it comes to managing risk. When you take all of these exposures into consideration, it only makes sense for your insurance agency to provide a way to reduce your risk and control losses.

Meet Our Team

Brad G. Storey, MSW
Brad G. Storey, MSWVP, Risk Management
Mr. Storey is the Vice President of the Risk Management Division at Irwin Siegel Agency. He established his successful career in human services, most notably within the mental health, veteran’s wellness and substance use sector. With a foundation built on quality assurance, he strives to not only bridge the gap between exposure and loss but proactively recognize and amend it. Mr. Storey has traveled nationwide to present his expertise in the field of comprehensive human service Risk Management. It is with this knowledge that he can broaden the risk management services made available to ISA-insured organizations. More recently, he has become a Certified Praesidium Guardian™. In recognition of the need for more in-depth knowledge and expertise to assess sexual abuse and molestation, this accomplishment will allow him to understand further these types of exposures that human and social service organizations are faced with and which controls should be in place.
Cristine Maassen
Cristine MaassenDirector
Ms. Maassen worked for a non-profit Human Service organization before joining Irwin Siegel Agency, providing loss control services for developmental disability group homes, intermediate care facilities, continuing care retirement communities, and day habilitation programs. She facilitated in creating safety incentive programs and return to work programs, resulting in large cost savings for the organization. As Director of ISA’s Risk Management Division, Ms. Maassen provides day-to-day oversight for the Loss Control Coordinators and participates in a variety of consultative services across all lines of coverage. In addition, she coordinates training and webinars on various safety topics and has most recently gained her certification as a Praesidium Guardian™. Through this certification, she can further support organizations within the Human and Social Services industry with more in-depth knowledge and expertise to assess sexual abuse and molestation exposure and assist clients in managing the risk in these industries.
Theresa Clune
Theresa CluneLoss Control Coordinator
Before joining Irwin Siegel Agency, Ms. Clune worked for a Non-Profit organization for over 10 years taking on many responsibilities and roles throughout her tenure. In her most recent role at that organization, she held a supervisory position, overseeing day-to-day operations, hiring and training which gave her exposure and an in-depth understanding of the Human Services field including the systems and daily operations of an organization.
Denise Bassi
Denise BassiSenior Claims Liaison
Ms. Bassi has worked for Irwin Siegel Agency since 1994 where she started as a rater. Through the course of her employment, Ms. Bassi worked in various positions expanding her knowledge of our insured client’s programs, and the coverages we provide. Since 2008, Ms. Bassi has served as a claims liaison where she advocates for insured clients and ensures their claims are handled fairly, settled promptly, and provides adequate information on the claims handling process.
Jennifer Fordham-Shirazi
Jennifer Fordham-ShiraziSenior Claims Liaison
Ms. Fordham- Shirazi joined Irwin Siegel Agency’s Claims Department with over 14 years in the insurance industry.  She has adjusted homeowner and auto claims and, in handling those claims, has identified trends and patterns which led to significant savings for the company.  Ms. Fordham-Shirazi has continually advocated ensuring fair and proper claim settlements for insureds.  She has her MBA in Project Management and is working towards completing her CPCU.
Heather Purcell
Heather PurcellLoss Control Coordinator
Ms. Purcell has long-standing experience in the field of intellectual and developmental disabilities, behavioral health, and long term care. She was elected to various organizational committee roles such as incident review, compliance, employee satisfaction, and vision. As a senior supervisor over both community supports and self-direction programs, she was responsible for meeting and establishing best practices in the least restrictive setting and supervising a field staff while maintaining focus on the autonomy of the individual. She is also a member of a nine-person county Community Services developmental disabilities board, responsible for identifying and addressing unmet needs at the county level.

Loss Control RESOURCES

Whether you are looking for discounted background checks, accredited training for your professionals, or quick safety bulletins to provide to your team, our Risk Management Department has a solution for you. When you become an ISA insured client, you’ll have access to our video lending library, safety webinars offered by our carriers and partners, discounted training programs and printed resources. We offer many other benefits that go far beyond your coverage, including:

Risk Management Services

Monthly Siegel Second Newsletters

Our Siegel Second Newsletter is delivered directly to our insureds every month via email.

Risk Management Services

Field-Relevant Webinars

Irwin Siegel Agency and its partners frequently host webinars on field-relevant topics.

Risk Management Services

Loss Prevention Resources

Our Risk Management Department has developed an extensive library of resources available to our insureds.

Risk Management Services

Safety Rack Card Series

Cards are printed on a quarterly basis providing a different safety topic on each new card.

Risk Management Services

Video Lending Library

We have an extensive video library that you can borrow videos from for a period of three weeks.

Ask your broker to contact us today or visit our risk management website to learn more about the services we offer.

Click Here to Visit our Risk Management Website