Working with us is different. As a Program Administrator, we work continually to provide new and innovative insurance products and risk management tools. We are dedicated to offering exceptional quality of service and competitive products to empower each organization we serve with the freedom and support to grow with changing times. We provide an unparalleled level of support and significant value beyond coverage that keeps us a step ahead and a cut above typical insurance providers.

Service.

• Dedicated staff to assist with all aspects of the policy
• 24-hour response to e-mails/phone calls
• 24-hour claims acknowledgement
• Direct access to underwriters during business hours

Standards.

• Exceptional 7-day turnaround for most policies
• Average 8-day turnaround on endorsements
• Direct Bill, Agency Bill, premium financing available

Stability.

• Human services organization focus for over 40 years
• ISA underwriters average 12+ years of experience
• Long term relationships with trusted claims attorneys
• A.M. Best A, A+ and A++ rated carriers available