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Claim Reporting Instructions

How to Submit a Claim Report

We want you to have the most positive claims handling experience possible. There are several ways to report claims. Below you will find reporting instructions by policy type and carrier. Please follow the instructions carefully and submit complete, accurate information to avoid delays in processing. If at any point you require assistance, please contact Denise Bassi at Irwin Siegel Agency, Inc. by e-mail, or by calling 800.622.8272 ext. 5116.

Reporting Instructions by Policy Type

Select your policy type to view reporting instructions for the following:

  • Package Policies
    For Package Policies Written Through Granite State Insurance Company, New Hampshire Insurance Company, Illinois National Insurance Company, Lexington Insurance Company, National Union
  • Directors & Officers
    Loss reporting for Directors & Officers (D&O) policies written with USLI®, AIG, or Zurich® North America.
  • Specialty, Monoline & Pollution
    Specialty, monoline and pollution policies written with AIG, Lexington Insurance, ACE® and others.
  • CNA Insurance Company
    ISA Policies older than 5 years old

Reporting Instructions by Carrier

You can view reporting instructions by selecting your carrier below. If you’re unsure of your carrer, please refer to your policy or and contact your local Agent or Broker.

ACE® USA AIG USLI®
Accidental Death & Dismemberment Addiction Treatment Directors & Officers
Addiction Treatment Accidental Death & Dismemberment  
Behavioral Healthcare Behavioral Healthcare Zurich®
Home Healthcare Developmental Disabilities Directors & Officers
Volunteer Accident Directors & Officers  
  International Kidnap & Ransom CNA®
  Sexual Abuse (Monoline) Policies dating 2005 and prior
  Social Service  
  Umbrella (Monoline)  
  Volunteer Accident Policy  
  Youth Protection