We want you to have the most positive claims handling experience possible. There are several ways to report claims. Below you will find reporting instructions by policy type and carrier. Please follow the instructions carefully and submit complete, accurate information to avoid delays in processing. If at any point you require assistance, please contact Denise Bassi at Irwin Siegel Agency, Inc. by e-mail, or by calling 800.622.8272 ext. 5116.

Reporting Instructions by Policy Type

Select your policy type to view reporting instructions for the following:

• Package Policies
  For Package Policies Written Through Granite State Insurance Company, New Hampshire Insurance Company, Illinois National Insurance Company, Lexington Insurance Company, National Union
• Directors & Officers
  Loss reporting for Directors & Officers (D&O) policies written with USLI®, CHARTIS®, or Zurich® North America.
• Specialty, Monoline & Pollution
  Specialty, monoline and pollution policies written with CHARTIS®, Lexington Insurance and others.
• CNA Insurance Company
  ISA Policies older than 5 years old

Reporting Instructions by Carrier

You can view reporting instructions by selecting your carrier below. If you’re unsure of your carrer, please refer to your policy or and contact your local Agent or Broker.

Report a Loss Online (ISA Insureds Only)

We offer online claims reporting for Property, Auto and General/Professional Liability for ISA insureds only. When you complete the online form, it is submitted directly to Irwin Siegel Agency, Inc. If the form is submitted outside business hours (Mon.-Fri. 8am – 4:30pm) or on a weekend, it will be sent to the carrier for processing the next business day.

Before reporting any claim, please read these important state-specific fraud warnings.

Customer Satisfaction Survey

How are we doing? If you had a claim handled by us recently, we want to hear about your experience. Click here to take our claims satisfaction survey ›