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Online Library > Resource GuideBulletins |
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REFERENCE MATERIALS• Backing Safety - This booklet covers what to do to avoid backing accidents, the top ten techniques for a safe back, and how to back with a helper and without one. Waterproof stickers are also available to remind staff of proper backing procedures. • Crisis Management and Working with the Media - This booklet proposes that for most crises, the damage can be controlled, and stresses the need to establish positive media relations before a crisis occurs. • Direct Support Workforce: Challenges and Initiatives - Here are some hot tips, connections and valuable information about direct support work force development in one little booklet. • Disaster Preparedness - This guide can be used to pre-plan how to smoothly and effectively maintain operations in various emergencies and resume normalcy as quickly as possible. • Dollars & Sense of Risk Management - A general primer on insurance and risk management concepts. Covers items such as risk identification, risk evaluation, risk treatment, decision and implementation, and monitoring. • Employee Dishonesty - Employee dishonesty ranges from theft of petty cash and supplies to stealing money through fictitious vendors or employees, embezzlement, theft of consumer funds and misuse of the corporate credit card. This booklet provides ways to prevent employee dishonesty and discusses scenarios that could happen at any provider agency. • Employment Related Liability - This booklet is a must-have for any agency. It focuses on the various employment-related liability risks that are prevalent in today’s litigious environment. Reviews of the laws and recommendations on how to avoid litigation are included in the resource. 21 pages. • Essence of Interdependence - Explores the key points of interdependence as you look to create a community that respects all. This book looks at values of community, friends, neighbors, consumer, citizen, and conserver. It challenges us to support people by helping them build on these same values and enhance their circle of support for a greater quality of life. • Exit Interview – This booklet is intended to help employers use exit interviews to improve both EPL risk management and employee retention. • Focus on Quality Outcomes - This booklet outlines how to apply proven continuous quality improvement techniques to achieve quality outcomes in today’s person-centered environment. • Great Expectations - This booklet discusses the challenges that providers face in providing quality programs to their consumers and the expectations put on them by the service system and the changing environment. It discusses four key areas that providers can focus on to ensure that they provide quality programs. These areas are: Customer Perception; Organizational Culture; Compliance; and Workforce. • Here’s What I Dream - A Look at Person Centered Approaches - This booklet gives an overview on how to take a person-centered approach when supporting others. It includes a discussion of the various tools for person-centered planning and the concepts of circles of support, community, consumer driven supports. • Individual Risk Preparedness Assessment - An assessment tool designed to help identify the individual’s desires, risk preparedness, as well as, the risks associated with daily life activities in the community. • Investigation Process -This resource has over 30 pages of useful information on how to handle incident investigation and how to reduce the chance of a similar incident happening again. • Managing Medication Systems - This booklet provides an overview of the systems and behavioral approaches to reducing medication errors. • Managing Your Fleet of 1 - 1,000 Vehicles - Helps you assess your organization’s current performance and practices, set goals and complete improvements. It also provides you with an overview of fleet safety practices. The accompanying diskette provides you with sample policies and procedures to assist you in setting up or improving your organization’s fleet safety programs, regardless of the number of vehicles that your agency has. • Mental Health Issues in the Workplace: How the Americans with Disabilities Act Protects You Against Employment Discrimination - This handbook provides general information on how the Americans with Disabilities Act protects people with disabilities against discrimination in the workplace. It covers topics such as who is covered, disclosing a disability, reasonable accommodation, enforcement, and many other topics. • Observing Vehicle Clearances - This booklet stresses the importance of knowing your vehicle’s dimensions and gaining experience with each vehicle’s handling characteristics. It gives important tips or observing and judging each situation independently, as well as being responsible for safely maneuvering a vehicle. Vehicle specification stickers are available to indicate each vehicle’s height and width. • Overview of Responsibilities for Board Members of Non-Profit Agencies - This booklet discusses expectations for board oversight and responsibility. It also reviews some key areas that board members should be aware of relating to quality of care, financial management, human resource management, risk management, reimbursement, compliance and limited fiscal review. • Pinnacle Program - The Pinnacle program is a proactive online assessment tool to guide organizations on a road towards quality improvement. This program is intended to provide a framework for assessing key areas typically associated with quality management programs and to identify areas that need support focusing on Operations, Administration and Loss Control. • Preventing Scald Injuries – This booklet discusses the risks of a scald injury, prevention techniques through the use of mechanical and administrative controls and training, and treatment for scald burns. Waterproof “Prevent Scalding” stickers are also available to remind staff and consumers to hand test the water temperature before bathing. • Promoting a Positive Approach to Behavior Management - This booklet reviews the ten components needed to promote a positive approach to behavior management. Components include: individualized risk assessment and planning; staff preparation; crisis prevention/intervention training program; monitoring use and effectiveness of the program; policies and procedures; community education; incident review and reporting; ongoing positive behavior supports; regulatory compliance; and activities to reduce risk. • Reducing the Risk of Suicide: It’s Not Just Good Clinical Practice - This informative booklet discusses the need to understand and identify the condition that can increase suicide risks within various programs, as well as the need to train staff, develop policies and procedures and have emergency protocol in place to recognize and handle suicide risks. • Safety Series for Self Advocates - The Self Advocates series consists of four booklets designed for people with developmental disabilities and the individuals who work with them. The booklets address pertinent issues of safety in the community, on the job and in the home.
• Sexual Abuse Prevention Program Guidelines - This booklet reviews a sexual abuse scenario and asks the important question: Could this happen in your agency? It then reviews the five key components of a sexual abuse prevention program.• Staff Recruitment and Retention 1999 Survey Results - This report identifies the scope of the problem of direct support recruitment and retention and begins to analyze the effectiveness of recruitment and retention techniques used. Handbook provides general information on how the Americans with Disabilities Act protects people with disabilities against discrimination in the workplace. It covers topics such as who is covered, disclosing a disability, reasonable accommodation, enforcement, and many other topics. • Staff Recruitment and Retention 1999 Survey Results - This report identifies the scope of the problem of direct support recruitment and retention and begins to analyze the effectiveness of recruitment and retention techniques used. • Wage & Hour Issues - This resource,
written with the help of a wage & hour specialist, outlines
the basic structure of wage & hour issues ranging from hourly
employees to handling overtime. 44 pages. Online Only NEWSLETTERS • Safety Matters - Provides you with information
regarding safety issues that will benefit provider agencies. VIDEOS • Safety Matters Produced with Young Adult Institute/ISA
- General safety issues including: Safety Inspections, Accident
Reporting, Vehicle Safety, Fire Safety, Slips & Falls, Lifting
and Back Injury and Safety in the Community.
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